Agile + DevOps West 2019 - General Management

Are you struggling to achieve results from your agile and Scrum teams? Are you having trouble with user story writing or with effective estimation and forecasting? Are your sprint reviews and retrospectives low focus and low energy? What about gaining traction on the organization-side of things? Do your leaders actually understand the underlying principles? Are they measuring things properly? And what about Scrum at Scale—how’s that going? If you have questions, any questions, about how to improve specific practices or generally how to improve your agile journey, then this tutorial is for...

Unleash innovation with the simple rules of Liberating Structures. Using a subset of these 33 micro-structures, you'll learn how to enable groups of any size to work at the top of their intelligence. Liberating Structures offer a revolutionary solution to collaboration in groups by using a handful of simple rules to unleash and involve everyone. Learning to use Liberating Structures is like learning a new language. We will start with the basics - "1-2-4-all". Then we'll put them together into simple structures using "Appreciative Interviews". Finally, we'll move to advanced structures like...

What do users really need? Do they really know what they need? Although developers and testers are expected to implement stories and requirements that add real value, users often describe wants rather than needs and ask for features rather than solutions. Rob Sabourin shares his experiences applying task analysis using the “critical incident method” to better understand user processes and determine needs and desired solutions. Rob does not ask “what the system should do for the user” but rather, learns “what the user does with the system.” The critical incident task analysis method is a...

Join one of the leaders from the Washington, DC, Atlassian User Group, for a hands-on workshop of Atlassian Portfolio, Jira, and Confluence. We will create and finish our own project starting from strategic planning, through development, and ending ready for operations and maintenance using the Atlassian tool-suite while discussing best practices, common barriers, and past experiences for managing information flow on projects. Be prepared to practice your improv skills as literally every aspect of the project will be fake and made up. Will we launch a rocket? Write a novel? Create...

The retrospective is the most important ceremony that an agile team performs. Continuous improvement ideas, team health concerns, organizational impediments, and shared wins are brought to light and explored during a retrospective. This is the heart of agile. Ryan Ripley says that if you aren’t doing retrospectives, you’re missing an incredible opportunity to collaborate and improve as a team. Learn how to get started with retrospectives and take away solid action items to get this important tool implemented on your team. For those already using retrospectives—but still unsure how to get...

Many teams have a relatively easy time adopting the tactical aspects of agile methodologies. Usually a few classes, some tools’ introduction, and a bit of practice lead teams toward fairly efficient execution. However, these teams are quite often simply going through the motions—neither maximizing their agile performance nor delivering as much value as they could. Borrowing from their experience and lean software development methods, Bob Galen and Mary Thorn explore high-performance team patterns, which are the thinking models of mature agile teams, including large-scale emergent...

The tools and technologies our teams rely on to build solutions are changing faster every day. New frameworks, new tools, transformations to DevOps, and migrations to public cloud are all putting strain on our teams. These changes drive a natural entropy as key-person dependencies form, hurting quality and throughput and leading to morale issues and attrition. Lee Eason has been watching this happen over the past several years and has developed a tool and an approach to address it. You will learn practical approaches to help you build a culture of continuous learning within your teams in...

Do you often attend meetings or events where participation is left to only half the room, while the others sit quietly, waiting for it to be over? Organizational habits across the globe have unintentionally implemented tactics that exclude people and are anticollaborative. Join Todd Miller to explore as a group the use of liberating structures as an answer to this problem. Learn different ways to facilitate events so that the outcome involves every mind in the room. Come prepared to participate in this interactive session to learn ways of getting everyone engaged.

Your project sponsor presents a golden opportunity with a brand-new project, saying, "I want to do some DevOps on our new agile project!" Sigh. Your response: "How about we be agile and adopt a DevOps approach to structuring our teams, designing our architecture, and leveraging automation to rapidly deliver value to our customers?" There—we've set the mood. Greenfield projects provide a unique opportunity for us as DevOps professionals because they don't come with baggage. But where you do you actually start? Unlike legacy projects, new projects don't have a set of pre-existing challenges...

Does it feel like you're toiling away in agile hell? Fear not—you don't have to be confined there for all eternity. Dave Bujard and Chris Stemen will describe the nine circles of agile hell, each an example of a problem that exists in many programs. They'll discuss the underlying issues that often are the cause and how to deal with them. Bring your smartphones—during the first five minutes, Dave and Chris will ask the audience to prioritize their pain points via an interactive app. During the presentation, they will focus on the six agile hells closest to participants' experiences....

Most agile practitioners first learn by reading a book, taking a class, or attending local meetings. But learning concepts works best when we can put some concrete examples and practice behind the theory. Being able to talk beyond anecdote and theory and demonstrate why something works the way we think it does is a powerful lesson. Join Bill DeVoe as he leads the audience in a few exercises to illustrate key agile and lean concepts. First, learn about the fallacies of multitasking and how to properly structure our work. Then complete an exercise demonstrating how typical projects work and...

Do you want to grow your organization’s ability to respond to market opportunities, competitive pressures, or opportunities for innovation? Then join Ryan Ripley as he explores how leadership in an agile world has sparked a change in the way we show up as leaders and managers in our organizations. We’ll discuss how leaders enable agile to thrive and grow, while keeping a laser focus on delivering value to customers and stakeholders. Ryan will address your questions and give you practical tips and ideas that you can start using tomorrow. Join us and learn what professional agile leadership...

Technology is complicated and changes every day. Even leaders with a technical background and deep understanding of tools and processes have trouble keeping up, and it’s virtually impossible to be an expert on every single aspect of a product. How can you help your team if you have no idea what anyone is talking about? Engineers and developers have all experienced the frustration and difficulties of being led by someone deemed “nontechnical,” from promising a customer unrealistic deadlines or solutions to a lack of trust and a complete breakdown in communication. Victoria Guido...

Forming around an initiative to deliver productive outcomes can challenge the strongest of teams. It is even more difficult for individuals coming together during the transition. Often the responsiveness of the needs can be lost in process and system assumptions. Individuals under such a charge are left with a sense of being pawns in a chess match, making them feel less human. Teaming falters. Both the leader and the team member have responsibilities: The leader must unravel the complexity of the process, employ a human-first mindset, and foster safety and collaboration; the team member...

Modern software delivery involves lean principles, DevOps practices, and of course tools. Implementing those elements in harmony will necessitate a change in how teams operate—more specifically, it will require a change in how managers think about teams. If teams truly want to leverage the power of DevOps and become high-performing, how should leaders think about team construction? Using comical analogous reasoning, Joseph Ours will discuss the fellowship in The Lord of the Rings, the roles, the mission, and the skills team to extrapolate what can be learned. Joseph will take artistic...

We set out to transform the world of work with agile, yet we've heard the Scrum sprint cycle described as a “hamster wheel,” an endless conveyor belt of backlog and sprint reviews that developers cannot escape. Join Melissa Boggs in a discussion about the pitfalls of a competitive culture and how we in the Scrum community, even with the best of intentions, could be accidentally responsible for continuing to spin the hamster wheel. Hero culture has been discussed before, but have we addressed our own potential culpability in creating it? We need to make sure that the principles and...

These days, everyone knows some automation is a necessity. More usually feels better. But when are you done? Or when do you stop for now? How can you tell if adding automation is no longer helping, or is even distracting from the real issues? Because the answer is "It depends," you'll want to listen to the wisdom of others who are on the same journey. In a fishbowl discussion, the audience members sit in a circle of chairs in the middle of the room. Several brave souls will fill all but one of the chairs in the "fishbowl." When you want to join as a speaker, you enter the fishbowl and sit...

Taking a newly formed distributed Scrum team from mediocre to high-performing has its share of challenges, including differences in language, culture, and time zones; a misunderstanding of Scrum; and the "us versus them" mentality. Join Kimberly Andrikaitis as she walks through her journey of challenges she's experienced in building team relationships, shifting the agile mindset, a lack of focus, and sad ceremonies. She has created an extensive toolbox to share with attendees, containing various ideas to bridge these gaps. You will leave with real-world strategies for how to...

A number of organizations today start their DevOps initiatives with automation. While it may help them grab the low-hanging fruit, it can only get them so far before they run into a big impediment: fear in the workplace. In these organizations, fear can undermine any further DevOps progress. Just like any other change attempted in pathological or bureaucratic cultures, DevOps can even cause more fear and face strong resistance. Join this interactive session to learn and practice recognizing typical fears and fear symptoms, all based on case studies and stories from medium to large...

Join us for a game of Agile+DevOps Feud, where two teams of thought leaders compete to name the most popular responses to survey questions to win bragging rights and to share their experiences. Questions and voting will be in the TechWell Hub leading up to the conference, where community members will name their greatest concerns, best practices, etc. Our two teals of panelists, Mary Thorn, Ryan Ripley, and Lee Eason, versus Melissa...

When teams self-organize, they need an effective ecosystem that enables them to collaborate, communicate, and work effectively. Creating such an ecosystem is management’s responsibility. Lean thinking tells us to focus on these systems where people are operating. We can do because we trust our teams to be motivated and do their best. Lean thinking provides a holistic view for the work done in an organization, which is even more important when a company doesn’t already have an agile culture. In this case, management must consider that it’s easier for people to work their way into a new way...

Are you in a large, plodding enterprise that's beginning, in the midst of, or considering a move toward DevOps? Unsure how or even if it will work, but know you have to make a move anyway? Do you want to hear from your peers about how they've managed so far? A pyramid discussion starts as a series of one-on-one conversations between the participants. After each pair hashes out their thoughts with each other, they join another couple to refine their points and hear pros and cons. After a while, those four join with four more, and so on until there is only one discussion, with everyone...

When agile transformations fail, many agilists blame their executives for not caring about or understanding agile. However, few people focus on the different languages that IT and business people speak, and the different outcomes that both sides desire. Rather than blaming each other, what is needed is more empathy for the results that others care about and more understanding of the languages that others speak. Steven Granese will share his stories from working with executives while leading their agile transformations. He will describe how to explain agile using the language of...