George Miranda is a Community Advocate at PagerDuty, where he helps people in various roles improve their daily work in the context of Real-time Operations. He is the author of the O'Reilly eBook, The Service Mesh: Resilient Service-to-Service Communication for Cloud Native Applications. He was a career-long infrastructure engineer before transitioning to customer facing roles at companies like Buoyant and Chef. He enjoys his time roaming the world as a Digital Nomad (with a permanent home in the Pacific Northwest), small batch artisanal whiskey, and writing third-person biographies no one reads. Connect with George on Twitter or LinkedIn.