Bridging the Gap:Ensuring Quality Experiences at DevOps Speed
Join Eggplant for their session Bridging the Gap: Ensuring Quality Experiences at DevOps Speed and learn how you can integrate the voice of the user into your automated testing cycle.
It’s no secret that the customer is king. However, the divide between what companies believe, and what customers think is massive. One report by Bain & Company found that 80% of CEOs believe they deliver a leading customer experience, but only 8% of customers agree. To bridge this gap, companies must test from the end user’s perspective and deliver a final experience that quickly and continuously responds to customer needs.
In this session you will discover how to approach automated testing based on real user journeys to continue to delight your users and drive business outcomes, as well as hear how Eggplant empowered their customers across various industries to begin their digital transformation journey to automate anything.