Agile + DevOps West 2019 Concurrent Session : Scrum Masters: The Struggle Is Real


Thursday, June 6, 2019 - 3:15pm to 4:15pm

Scrum Masters: The Struggle Is Real

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Are you a new Scrum Master who is trying to figure out “What the heck do I do each day?” Have you been a Scrum Master for a little while now, but still find it difficult to set aside time to continue to grow your team’s or even your own knowledge of Agile best practices? Do you struggle to improve the team dynamic or the relationship with your product owner because you are too busy removing roadblocks all day? These questions are just a few that have become all too familiar. Courtney knows because she has successfully overcome many herself. As a former Scrum Master and current Agile Coach, Courtney can tell you the struggle is real. Regardless of what you have been told you don’t have to solve every roadblock alone. Join Courtney as she shares some tactical techniques, including a list of 4 specific questions you can teach your team to use to combat these roadblocks in your day-to-day.

Courtney Wilkinson
Quicken Loans

Courtney Wilkinson is an Agile Coach at Quicken Loans, the nation’s largest mortgage lender, which is based in Detroit, Michigan. She is a SAFe Program Consultant and a Certified Scrum Professional. Courtney has been an advocate of all things Agile and Lean for the last 11 years working as an Agile Coach, Scrum Master, Product Owner, Project Manager, and Business Analyst across many diverse industries, including Digital Marketing, HealthCare, and FinTech. She has transformed business partners into passionate agile advocates while training 100's of team members to be better Scrum Masters, Product Owners, and Product Managers. When she is not chatting with delivery teams Courtney loves to travel the world with her Fiancé and learn as much as she can about other cultures.